Privacy Policy

    Last Updated: January 2025

    Introduction

    At Knox Bumperfix LLC ("Knox Bumperfix LLC"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile auto body repair services in the Greater Knox county area.

    Information We Collect

    We collect information that you voluntarily provide to us when you:

    • Request an estimate for auto body repair services
    • Schedule an appointment for mobile repair services
    • Contact us via phone, email, or through our website
    • Submit photos of vehicle damage

    This information may include:

    • Personal Information: Name, email address, phone number
    • Vehicle Information: Make, model, year, damage description
    • Location Information: Service address in Knoxville
    • Photos: Images of vehicle damage for estimate purposes

    How We Use Your Information

    We use the information we collect to:

    • Provide and deliver our mobile auto body repair services
    • Process and respond to your service requests and estimates
    • Schedule and coordinate on-site appointments
    • Communicate with you about your service requests, appointments, and invoices
    • Improve our services and customer experience
    • Send you service updates, promotional offers, and relevant information (with your consent)

    Information Sharing and Disclosure

    We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

    • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, scheduling tools)
    • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

    Data Security

    We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission and secure storage of customer information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

    Your Privacy Rights

    You have the right to:

    • Access: Request a copy of the personal information we hold about you
    • Correction: Request correction of inaccurate or incomplete information
    • Deletion: Request deletion of your personal information (subject to legal obligations)
    • Opt-Out: Unsubscribe from marketing communications at any time

    To exercise these rights, please contact us at service@knoxbumperfix.com

    Cookies and Tracking Technologies

    Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

    Third-Party Services

    Our website may contain links to third-party websites or use third-party services (e.g., analytics tools, scheduling platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

    Children's Privacy

    Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

    Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

    Knox Bumperfix LLC

    Email: service@knoxbumperfix.com

    Service Areas: Knoxville , TN

    Our Services

    Learn more about our mobile auto body repair services: